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Terms & Conditions

Balum  ·  Last updated: 8 June 2026


1. Who we are and what this is

Balum ("Balum", the "App", "we", "us", or "our") is a personal Islamic wellbeing companion that offers prayer times, Qiblah direction, daily reflections, learning content, habit and streak tracking, a mood check-in, guided breathing, and a private journal.

These Terms & Conditions ("Terms") form a binding agreement between you ("you" or the "user") and Balum, the provider of the App. By downloading, installing, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

You must be at least 13 years old (or the minimum digital-consent age in your country) to use the App.

2. The Balum service

The App is provided to you under a limited, personal, non-exclusive, non-transferable, revocable licence for your own non-commercial use. We may add, change, suspend, or remove features at any time. The App is offered free of charge, without advertising and without subscriptions; we may change this in future with notice.

3. Accounts and sign-in

Balum works without an account. Most data stays on your device (see Section 4). You may optionally sign in with Google Sign-In to back up and sync your progress across devices. You can stop syncing at any time by signing out, and you can request deletion of your synced data (see Section 5).

4. Your data and privacy

We are privacy-first by design:

Our full Privacy Policy is incorporated into these Terms by reference.

5. Deleting your data

You may delete on-device data by removing the App. To delete synced account data, contact us at hello@balum.app and we will delete it within a reasonable period unless required by law.

6. Religious and informational content — important disclaimer

Balum is a personal aid, not a religious authority.

7. Acceptable use

You agree not to: (a) use the App for any unlawful purpose; (b) copy, modify, reverse-engineer, or decompile the App except as permitted by law; (c) attempt unauthorised access to our systems; (d) interfere with or disrupt the App; or (e) remove any proprietary notices.

8. Intellectual property

The App, its design, code, text, graphics, and branding (including the name "Balum") are owned by us or our licensors. Third-party content (scripture text, translations, fonts) remains the property of its respective owners. No rights beyond the licence in Section 2 are granted to you.

9. Third-party services

The App relies on Google (sign-in) and Supabase (hosting and storage). Your use of those services may be subject to their own terms. We are not responsible for third-party services or content.

10. Disclaimer of warranties

To the fullest extent permitted by law, the App is provided "as is" and "as available", without warranties of any kind. We do not warrant that the App will be uninterrupted, error-free, or that any content (including prayer times) is accurate or complete.

11. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill. Our total aggregate liability for any claim will not exceed USD 50. Nothing in these Terms excludes liability that cannot be excluded by law.

12. Indemnity

You agree to indemnify and hold us harmless from any claims, losses, or expenses arising from your misuse of the App or breach of these Terms.

13. Apple App Store — Additional Terms (EULA)

These additional terms apply to App Store downloads. In the event of a conflict, this Section 13 prevails.

  1. Acknowledgement. These Terms are between you and us only, not with Apple. Apple is not responsible for the App or its content.
  2. Scope of licence. A non-transferable licence to use the App on Apple-branded devices you own or control, per App Store Usage Rules.
  3. Maintenance and support. We, not Apple, are solely responsible for maintenance and support. Apple has no obligation to furnish any maintenance or support services.
  4. Warranty. We are solely responsible for product warranties. If the App fails to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price (if any); Apple has no other warranty obligation.
  5. Product claims. We, not Apple, are responsible for addressing any claims relating to the App, including product-liability claims and regulatory compliance claims.
  6. Intellectual-property claims. We, not Apple, are solely responsible for any IP infringement claims relating to the App.
  7. Legal compliance. You represent you are not in an embargoed country or on any U.S. Government prohibited-parties list.
  8. Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
  9. Developer contact. Questions or claims about the App: hello@balum.app.

14. Changes to these Terms

We may update these Terms from time to time. We will update the "Last updated" date and, where appropriate, notify you in the App. Continued use after changes means you accept the updated Terms.

15. Termination

We may suspend or terminate your access if you breach these Terms. You may stop using the App at any time by deleting it. Sections 8–12 survive termination.

16. Governing law

These Terms are governed by applicable law. Nothing in these Terms affects mandatory consumer-protection rights you may have in your country of residence.

17. Contact

Balum
Email: hello@balum.app